Return and Refund Policy

Different shipping methods are available based on the products purchased and the delivery location. Each shipping method has its own restrictions and charges that will be applied to your order.

At Checkout, you will be prompted to choose a shipping method. Please note: Some products may only offer one option for shipping. Shipping costs are based on the products ordered and the shipping method selected. Total shipping charges are automatically calculated during Checkout prior to completing your order. If your order qualifies for free shipping, select Standard Shipping. Your discount will appear in the Order Summary. Treats members always receive free standard shipping on orders over $49.

Typically, there is an option to upgrade your shipping method for faster delivery (such as Second Day or Overnight). If you upgrade to Overnight shipping, your order must be received and credit authorization cleared by 9:00 p.m. ET or your order may not be processed until the following business day. If you upgrade to Second Day, your order must be received and credit authorization cleared by 12:00 p.m. (noon) ET or your order may not be processed until the following business day. Business days are Monday-Friday, excluding federal holidays within the United States.

48 Contiguous United States

• Standard Shipping - Most orders arrive within 2-3 days and may be shipped to the 48 contiguous United States. Please note: special orders, military addresses and P.O. Boxes may exceed the standard shipping days.
• Guaranteed 2-Day Shipping Most products may be shipped to the 48 contiguous United States via second-day service and arrive within 2 days. Orders must be placed before 12:00 p.m. (noon) ET or your order may not be processed until the following day.
• Guaranteed Next-Day Shipping Most products may be shipped to the 48 contiguous United States via overnight service and arrive within 1 day. Orders must be placed before 12:00 p.m. (noon) ET or your order may not be processed until the following day.

Alaska or Hawaii

• Second Day (2-3 business days*) - Most products may be shipped to Alaska or Hawaii via Second Day Service and arrive within 2-3 business days.
• U.S. Postal Service (3-8 business days*) Most products may be shipped via U.S. Postal Service, but some restrictions apply. Delivery is expected to arrive within 3-8 business days. The following products cannot be shipped via U.S Postal Service at this time: products over 70 lbs., products with large dimensions, freight-only products and flammable products.

P.O. Boxes (including Alaska & Hawaii), Military APO / FPO Addresses, P.O. Boxes in the U.S. Territories (including U.S. Virgin Islands & Puerto Rico), and U.S. Territories (including U.S. Virgin Islands & Puerto Rico)

• U.S. Postal Service (3-8 business days*) - Most products may be shipped via U.S. Postal Service, but some restrictions apply. Delivery is expected within 3-8 business days. The following products cannot be shipped via U.S. Postal Service at this time: products over 70 lbs., products with large dimensions, freight-only products and flammable products.